www.mrdining.shop
At Mr Dining, we strive to provide high-quality dining tables and chairs that meet your expectations. However, if you are not fully satisfied with your purchase, we offer a straightforward return and refund policy.
Returns Eligibility
You may return an item within [30] days of delivery if it meets the following conditions:
- The item is unused, in its original condition, and includes all packaging, accessories, and documentation.
- The item is not a customized or made-to-order product.
- The item is not marked as “Final Sale” or “Non-Returnable.”
If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer
Return Process
- Initiate a Return: Contact our customer support team at [info@mrdining-shop/+92 315 9893417] with your order number and reason for return.
- Approval & Instructions: If your return is approved, we will provide return instructions, including the return address.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service.
- Inspection & Refund: Once we receive and inspect the item, we will process the refund within [30] business days.
Refund Policy
- Full Refund: Provided for eligible returns in original condition.
- Partial Refund: May be given for used, damaged, or incomplete returns.
- Shipping Fees: Original shipping charges are non-refundable (unless the return is due to our error).
- Refund Method: Refunds will be issued to the original payment method.
Damaged or Defective Items
If you receive a damaged or defective product:
- Notify us within [3] days of delivery with photos of the issue.
- We will offer a replacement, repair, or full refund based on the situation.
- Mr Dining covers return shipping for defective or incorrect items.
Exchanges
We allow exchanges for different products of equal or higher value (with the customer paying any price difference). The exchanged item must meet return eligibility conditions.We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to our address.
Cancellations
- Orders can be canceled within 24 hours of purchase for a full refund.
- After 24 hours, cancellation may not be possible if the order has already been processed.For any questions, feel free to contact us at [info@mrdining-shop/ +92 315 9893417].
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and automatically be applied to your original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again ,it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {info@mrdining-shop}.
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping returns
To return your product, you should mail your product to: {Shop # LG-07,Lower Ground Gold Point Plaza, Main Murree Road, Rawalpindi}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Us
For any questions regarding these Terms & Conditions, please contact us at: